Last updated: September 19, 2026
1. Seller
Orders are fulfilled by Jiangxi Runguibao Technology Co., Ltd. (江西润贵宝科技有限公司), registered address: Room 1202, Unit 1, Building 1, Yichao Mingcheng, No. 1599 Changdong Avenue, Qingshanhu District, Nanchang, Jiangxi, China. Contact: bigpowerzhifu@gmail.com, telephone: +86 157 9775 4264.
2. Dispatch location and delivery area
Unless a product page states otherwise, orders are dispatched from China. The countries and regions currently supported are shown during checkout. If delivery is unavailable for an address, that shipping method cannot be selected.
3. Shipping cost and estimated delivery time
Available shipping methods, charges and estimated delivery times are shown in the cart or at checkout before payment. Estimates run from dispatch and may change because of customs clearance, public holidays, weather, carrier operations or events outside the seller's reasonable control.
4. Order processing
Orders are prepared after payment is confirmed. If an item is unavailable, we will contact the customer and offer a replacement, later dispatch or refund. When necessary, items from one order may be sent in separate parcels without an additional shipping charge.
5. Taxes, customs duties and import charges
Taxes and charges collected by the store are shown before payment. When VAT, customs duty or a handling fee is not collected at checkout, the recipient may need to pay it to the carrier or customs authority. The applicable rules depend on the destination, value and contents of the parcel.
6. Delivery details and tracking
The customer must provide a complete and accurate address, postal code, telephone number and any information needed for customs clearance. When tracking is available, the tracking number will be sent by email or displayed in the customer account after dispatch.
7. Delayed, damaged or missing parcels
If a parcel arrives visibly damaged, keep the packaging, take photographs and contact us as soon as possible. For a substantial delay, we will check the status with the carrier. Claims for loss or damage are handled under applicable law and the carrier's terms.